Terms and Conditions

1.0 Appointments

A Minimum 24 hours notice of cancellation is required in order to avoid incurring a charge.

2.0 Home Visits

Home visits will be accommodated around the refres and revive clinic appointments which take priority.

Home visits will be at the discretion of the therapist who will assess whether or not it is possible for the client to attend at the clinic.

The visited environment must meet minimal conditions with regard to client comfort (warm, well ventilated and with minimal distractions – radio, TV, telephone, and family interruptions), hygiene and privacy.

Home visits cost more due to travel time and fuel costs to and from location.

Home visits will only take place within a radius of 10 miles of Balerno.

Home visits may be limited to specific days and evenings.

3.0 General Reminder About Infection Control

To promote excellence in practice and to enhance your experience I have an infection control policy.

If the therapist feels unwell due to having a cold or any other bug the therapy appointment will be cancelled and rescheduled to another mutually convenient time.

This is to avoid the unnecessary spread of infections which can be passed on through contact with someone at the contagious stage of a cold or virus.

Also please be assured that the therapist will always wash their hands at the sink or with hand gel before touching the client.

5.0 Review of Terms & Conditions

I may update my Terms & Conditions from time to time as necessary. The terms that apply to you are those posted here on my website on the day you use my website. If you have any question regarding my Terms & Conditions, please contact me by email in the first instance at this address: magda@refreshandrevive.co.uk

5.1 Change log

22/05/2018 – version 1

18/08/2018 – version 2 - Updated to Bootstrap 4.1.3

14/09/2019 – version 2.1 - Updated to refreshandrevive.co.uk